Our Guarantee and Returns Policies

R. Hanauer bow ties, cummerbund sets, and D-ring belts are hand-made-to-order at our workshop in Fort Mill, SC.  If you are unsure about a color or design, just ask.  We will be happy to send you a free sample.  

R. Hanauer will gladly accept the return of any unused, full price product provided that the product was purchased directly from R. Hanauer. There must be an original invoice created by R. Hanauer enclosed with the returned product. Outgoing freight charges will not be credited. Returns are usually processed within one week of receiving them. Please be aware that it may take up to one full billing period for it to appear on your statement.  R. Hanauer will not accept returns or exchanges of items from the "Specials" page. 

Please return your item(s) to:
Customer Service
R. Hanauer, Inc.
P.O. Box 1447
Fort Mill, SC 29716



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